Refund Policy

1. Pay-once licenses

If you purchased a pay-once license and are unsatisfied, you may request a refund within fourteen (14) days of purchase by emailing contact@almiqat.co with your order email and receipt or payment reference.

If a refund is approved, Paddle returns funds to the original payment method when possible and the associated entitlement and device seats are revoked.

2. Subscriptions

You may cancel a monthly or yearly subscription at any time. Cancellation stops future renewals. Access typically continues through the end of the paid period.

If you were charged in error, or a renewal occurred after a timely cancellation request we failed to process, email contact@almiqat.co and we will review promptly.

Unused prepaid subscription time may be refunded case by case, especially during early launch, until automated billing self-serve is fully available.

3. When refunds may be declined

We may decline refunds in cases such as:

• Requests made after the 14-day window for pay-once licenses (unless required by law).
• Abuse, repeated refund requests, or clear fraud.
• License key sharing, resale, or other Terms of Use violations.
• Chargebacks filed without contacting us first when a good-faith resolution was available.

4. How to request a refund

Email contact@almiqat.co with subject “AlMiQaT refund”, your purchase email, approximate purchase date, and a short reason. We aim to respond within a few business days.

5. Chargebacks

Please contact us before filing a chargeback so we can help quickly. Fraudulent or abusive chargebacks may result in license revocation and account blocks.

6. Consumer rights

Nothing in this Policy limits mandatory consumer rights that cannot be waived under applicable law.

7. Contact

AlMiQaT — contact@almiqat.co. Effective date: August 8, 2026.